Depending on how you interact with Infinity Health & Wellness Coaching, we may collect the following contact information: 
This may include your: 
✦ Name 
✦ Email address 
✦ Telephone number 
✦ Mailing or billing address 
✦ Communication preferences 

Purchase and Transaction Information 
When you purchase a coaching package, program, course, membership, or other offering, we may receive information about your purchase, payment status, and transaction history. Payments are processed through third-party payment providers. Infinity Health & Wellness Coaching does not directly collect or store your complete credit card or bank account information. 

Scheduling and Service Information 
When you schedule or participate in a coaching session or program, we may collect information such as: 
✦ Appointment dates and times 
✦ Attendance and participation records 
✦ Cancellation or rescheduling information 
✦ Program or course enrollment 
✦ Completion status 
✦ Eligibility for included sessions, continued support, or program guarantees 
This may include information related to a 20-Minute Personalized Next Steps Session, Personalized Wellness Support sessions, group coaching sessions, or other services included with your purchase. 

Coaching and Wellness Information 
You may voluntarily share personal information during forms, assessments, coaching sessions, program activities, community discussions, emails, or other communications. This information may include details about your: 
✦ Wellness goals 
✦ Habits and routines 
✦ Stress, emotions, or personal challenges 
✦ Lifestyle, relationships, career, or life transitions 
✦ Health and wellness history 
✦ Reflections, responses, and program progress 

Please share only information you are comfortable providing and that is reasonably necessary for your coaching experience. Infinity Health & Wellness Coaching provides health and wellness coaching, not medical or mental health treatment. Information shared through coaching does not become part of a medical record maintained by a healthcare provider. 

Community and Group Participation 
If you participate in an online community, group coaching session, workshop, live chat, or similar offering, we may collect or have access to: 
✦ Your profile information 
✦ Posts, comments, reactions, and messages 
✦ Questions or information you choose to share 
✦ Attendance and participation activity 
✦ Content you upload to the community platform 
Information you share in a group or community setting may be visible to other participants. Please use care when deciding what personal information to disclose. 

Communications and Marketing Information 
We may collect information when you: 
✦ Subscribe to an email list or newsletter 
✦ Download a free resource 
✦ Submit a contact form 
✦ Respond to a survey 
✦ Reply to an email 
✦ Register for a workshop or event 
We may also receive information about how you interact with our emails, such as whether an email was opened or a link was selected, when that information is provided by our email service. 

Website and Technical Information 
When you visit our website, certain information may be collected automatically, including: 
✦ Internet Protocol address 
✦ Browser and device type 
✦ Pages viewed 
✦ Referring website 
✦ Approximate location 
✦ Date and time of access 
✦ Website interactions 
✦ Cookie and analytics information 

We may use your information to: 
 Provide coaching, programs, courses, memberships, communities, workshops, and related services 
✦ Process and confirm purchases 
✦ Schedule and manage coaching sessions 
✦ Provide access to program materials and online communities 
✦ Track participation, completion, and eligibility for included benefits or guarantees 
✦ Respond to questions and provide customer support 
✦ Send service-related notices and program updates 
✦ Deliver newsletters, free resources, and marketing communications when permitted 
✦ Personalize and improve our offerings 
✦ Maintain business, transaction, and administrative records 
✦ Protect the security and integrity of our website and services 
✦ Comply with legal, financial, and regulatory obligations 
✦ Enforce our Terms & Conditions and other agreements 

If you subscribe to our email list, request a resource, or otherwise consent to receive marketing communications, we may send you newsletters, wellness information, program announcements, and related updates. 
You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in the email. Unsubscribing from marketing messages will not prevent us from sending necessary service-related communications concerning a purchase, appointment, account, or program enrollment. 

Infinity Health & Wellness Coaching does not sell your personal information. 
We may share information with trusted service providers when reasonably necessary to operate our business and deliver our services. These providers may include: 
✦ Website hosting and website-management providers 
✦ Payment processors and financing providers 
✦ Email marketing and communication platforms 
✦ Scheduling and calendar providers 
✦ Video-conferencing platforms 
✦ Course, membership, and community platforms 
✦ Form, survey, and assessment providers 
✦ Cloud storage and document-management providers 
✦ Analytics, security, and technical-support providers 
✦ Accounting, legal, or professional advisers 

These providers receive only the information reasonably necessary to perform their services and process information according to their own terms and privacy practices. 

We may also disclose information: 
✦ When required by law, court order, or lawful government request 
✦ To protect our rights, safety, property, clients, or others 
✦ To investigate suspected fraud, misuse, or violations of our agreements 
✦ In connection with a future sale, transfer, merger, or reorganization of the business 
✦ When you have authorized or requested the disclosure 

Infinity Health & Wellness Coaching treats information shared in private coaching sessions as confidential and will not intentionally disclose it except: 
✦ With your permission 
✦ When reasonably necessary to provide a service you requested 
✦ When disclosure is required by law 
✦ When there is a serious concern involving safety, abuse, or harm 
✦ When necessary to protect legal rights or respond to a legal claim 

Because Infinity Health & Wellness Coaching provides coaching rather than medical, psychological, or legal services, coaching communications may not carry the same legal privileges or protections that apply to communications with licensed healthcare providers, mental health professionals, or attorneys. 

Participants in group programs, live sessions, workshops, and online communities may learn personal information about one another. Participants may be required under the applicable Terms & Conditions to respect the privacy of others and not share another participant’s personal information, stories, images, posts, or comments outside the group without permission. However, Infinity Health & Wellness Coaching cannot control the actions of every participant and cannot guarantee that other participants will maintain confidentiality. You are responsible for deciding what information you feel comfortable sharing in a group or community setting. 

Our website and service providers may use cookies and similar technologies to: 
✦ Operate website features 
✦ Remember preferences 
✦ Understand website traffic and usage 
✦ Improve website performance 
✦ Protect against fraud or misuse 
✦ Measure the effectiveness of communications or promotions 
You can usually adjust cookie settings through your browser. Disabling cookies may affect how certain website features function. If a cookie-preference tool is available on the website, you may also use it to manage nonessential cookies. 

We retain personal information only for as long as reasonably necessary to: 
✦ Provide the services you requested 
✦ Maintain program, scheduling, and transaction records 
✦ Complete the applicable program or service-access period 
✦ Respond to questions or resolve disputes 
✦ Fulfill legal, tax, accounting, or contractual obligations 
✦ Protect the security and integrity of our business 
Different categories of information may be retained for different periods. When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it. Expiration of access to a program, course, community, or coaching package does not necessarily require the immediate deletion of transaction, attendance, communication, or legally required business records. 

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, email system, payment platform, community platform, or method of internet transmission can be guaranteed to be completely secure. You are responsible for protecting your account credentials and notifying us if you believe your information or account has been compromised. 

Depending on where you live and applicable law, you may have the right to: 
✦ Request access to personal information we maintain about you 
✦ Ask us to correct inaccurate information 
✦ Request deletion of certain information 
✦ Withdraw consent where processing is based on consent 
✦ Opt out of marketing communications 
✦ Ask questions about how your information is used or shared 
Some requests may be limited by legal, tax, accounting, security, contractual, or recordkeeping requirements. To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests. 

Our website and communications may contain links to third-party websites, payment services, social media platforms, course platforms, or other services. Infinity Health & Wellness Coaching does not control the privacy, security, or content practices of third parties. We encourage you to review their privacy policies before providing personal information. 

Infinity Health & Wellness Coaching services are intended for adults and are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that information has been collected from a child without appropriate authorization, we will take reasonable steps to delete it. 

We may update this Privacy Policy when our services, business practices, technology, or legal obligations change. The revised policy will be posted on our website with an updated effective date. Your continued use of the website or services after an update indicates your acknowledgment of the revised policy.